TERMS OF SERVICE
These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before proceeding with any purchase or interaction on our site.
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General Terms
Eligibility:
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website and make purchases. By accessing or using our website, you represent and warrant that you meet these requirements.
Account Creation:
Creating an account on our website is optional, but it offers additional benefits and a more personalized shopping experience. You are responsible for maintaining the confidentiality of your account credentials and any activities conducted through your account.
Product Information:
We strive to provide accurate and up-to-date product descriptions, prices, and availability. However, we do not guarantee the accuracy or completeness of the product information displayed. We reserve the right to modify, update, or discontinue products without prior notice.
Prohibited Conduct:
You agree not to engage in prohibited conduct, including but not limited to:
Violating any applicable laws, regulations, or third-party rights.
Using our website for any illegal or unauthorized purpose.
Interfering with the operation of our website or attempting to gain unauthorized access.
Engaging in fraudulent, misleading, or deceptive activities.
Uploading or transmitting viruses, malware, or harmful code.
Intellectual Property:
All content on our website, including text, images, logos, and trademarks, is protected by intellectual property laws. You may not reproduce, distribute, modify, or use our content without prior written permission.
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Ordering and Payment
Product Availability:
All orders are subject to product availability. If an item becomes unavailable after you place an order, we will notify you and offer alternatives or a refund for the unavailable item.
Pricing and Payment:
Prices are displayed in the applicable currency. Payment is due at the time of purchase, and we accept various payment methods. You are responsible for providing accurate and valid payment information. We reserve the right to cancel or refuse orders at our discretion.
Order Confirmation:
After placing an order, you will receive a confirmation email. This email acknowledges receipt of your order but does not guarantee acceptance. Acceptance occurs when we ship the products or send a separate confirmation email.
Taxes and Customs:
You are responsible for any applicable taxes, customs duties, or fees associated with your order. Please consult your local customs office for more information.
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Shipping and Delivery
Shipping Methods:
We offer worldwide shipping through reliable carriers. Shipping options and costs will be displayed at checkout. Delivery times vary based on location and selected shipping methods.
Order Tracking:
Once shipped, you will receive a tracking number to monitor your shipment’s progress. Note that tracking information may not be available for all shipping methods or destinations.
Delivery Delays:
While we aim to deliver within the estimated timeframe, delays due to customs, weather, or unforeseen events may occur. We are not responsible for such delays.
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Returns and Refunds
Return Policy:
Our return policy is outlined on our Return Policy page. Please refer to it for details on eligibility, processes, and refunds.
Warranty Disclaimer:
We do not provide warranties or guarantees unless explicitly stated. Any warranties offered by product manufacturers are their responsibility.
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Limitation of Liability
Maximum Liability:
Our liability for claims related to your use of our website or purchases is limited to the amount paid for the specific product(s).
Exclusions:
We are not liable for indirect, consequential, incidental, or special damages, including loss of profits, data, or business opportunities.
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Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including attorneys’ fees) arising from your breach of these Terms or your use of our website.
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Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws applicable to our operations. Any disputes will be subject to the exclusive jurisdiction of the courts in our operating region.
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Changes to the Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes take effect immediately upon posting on our website. By continuing to use our website, you agree to the revised Terms.
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Contact Us
If you have questions or feedback regarding these Terms, please contact us at:
Email: info@mirage-arabia.com
Mirage Arabia
Where scents… become mysteries.