SHIPPING POLICY MIRAGE ARABIA
Our Commitment to Seamless Shipping
At Mirage Arabia, we understand that the journey of your luxury fragrance from our hands to yours is just as important as the scent itself. We are dedicated to ensuring a smooth and hassle-free shipping experience. Please find our shipping policy details below:
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Processing Time
Once your order is confirmed and payment is successfully processed, our team begins carefully preparing your products for shipment. Orders are typically processed within 24-48 hours, ensuring your luxury fragrance is handled with the utmost care.
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Shipping Methods
To ensure the secure and timely delivery of your order, we partner with trusted shipping carriers. The shipping method selected depends on the destination and the size/weight of your package. For most orders, we offer standard shipping designed to preserve the integrity of our exclusive products.
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Shipping Costs
We believe in straightforward and transparent shipping policies:
Orders under €120 : A flat shipping fee of €7,95 will apply inside the Netherlands. For shipments outside the Netherlands a fee of €12 is applied.
Orders of €120 or more: Enjoy free shipping as a token of our appreciation.
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Estimated Delivery Time
Our standard shipping timeframe is 8-12 business days from the completion of order processing. Please note that delivery times may vary due to factors beyond our control, such as customs clearance or unforeseen events.
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Order Tracking
Once your order is shipped, you will receive a tracking number via email or in your customer account. Use this number to monitor your shipment’s journey. Kindly allow up to 48 hours for tracking information to be updated by the carrier.
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Address Accuracy
Please ensure your shipping address is accurate and complete at the time of checkout. Mirage Arabia is not responsible for delays or non-delivery caused by incorrect or incomplete address information. We highly recommend double-checking your details to avoid any hiccups.
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Non-Delivery or Lost Packages
While rare, if your package is not delivered within the estimated timeframe or is lost in transit, don’t hesitate to contact us at info@mirage-arabia.com. Our team will promptly investigate with the shipping carrier and work to resolve the issue by arranging a replacement or refund, depending on the circumstances.
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Should you have any questions or concerns regarding your shipment, please don’t hesitate to reach out to us at info@mirage-arabia.com.
Mirage Arabia
Where scents… become mysteries